Download e-book for kindle: Academic Library Reputation Management Practices by Primary Research Group

By Primary Research Group

The learn is predicated on survey info from forty educational libraries and appears heavily at how they computer screen, determine and act to take care of or increase their attractiveness with key stakeholders equivalent to scholars, alumni, school and faculty management. The document supplies wide facts on library public kinfolk practices and on surveying and tracking thoughts and appears at public family members charges and methods to enhance the library popularity. The learn seems on the dimensions of the library consumer surveying and opinion tracking attempt and likewise at how educational libraries video display the web to evaluate the library’s attractiveness in our on-line world. The document additionally appears on the use of concentration teams and with family members with enterprises that fee faculties and libraries.

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Extra resources for Academic Library Reputation Management Practices

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Circulation & database usage statistics and student survey. 31. None. 32. Collection information, Circulation information, Reference information. 33. Extensive slate of statistics are kept and reported to our university's administration on an annual basis. 34. Gate counts; reference transactions; ILL; instruction sessions; collection size.

7. No. 8. By status (faculty, undergraduate, grad student); by department; by degree of library use. 9. Doesn't break down. 10. No segmentation. 11. LibQUAL does that: undergraduate students, graduate students, faculty. 12. Students for attitudes toward special events, students for what services they use during special events. 13. Subject area. 14. Undergrad students, graduate students, faculty, admin/staff, other. 15. Faculty by department and division, student by department and division and year in school, both by degree of library use.

It's nice to get a high ranking, but of limited value over the long term. 8. There are flaws in each. 9. Haven't seen them. We benchmark against NCES data. 10. There is one such library ranking via the MacLean's magazine every year here in Canada. The ranking is used for universities but it also includes the academic libraries. 11. Not much. 12. They are not relevant to our library. 13. Never gave it a thought. 14. Didn't know they exist. 15. Not sure how accurate that would be. 16. I take stock in the Princeton Review for its rankings of colleges & universities.

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Academic Library Reputation Management Practices by Primary Research Group

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